Account Profile
About Haven Loom
Haven Loom is an Amazon India FBA seller offering a curated range of home & lifestyle products. As the brand scaled its FBA operations, reimbursement tracking became a growing blind spot — inventory lost in transit, damaged at fulfilment centres, and incorrectly processed returns were either absorbed as operational losses or never identified at all. KwickMetrics conducted a full historical audit and recovered ₹3,90,022.69 across 5 claim types in 4 months.
Brand
Haven Loom
Amazon India Marketplace (FBA)
Account Holder
Founder, Haven Loom
Amazon India Seller
Product Category
Haven Loom
Home & Lifestyle · Amazon India
Recovery Period
4 Months
From April 2026 · Amazon FBA · IN Marketplace
Results
Recovery performance at a glance
KwickMetrics conducted a full retrospective audit of Haven Loom's FBA account, surfaced all eligible unclaimed amounts across five active claim categories, and filed ToS-compliant cases directly with Amazon on Haven Loom's behalf — with zero effort required from the Haven Loom team throughout the entire process.
₹3,90,022.69
Total Amount Recovered
4 Months
Recovery Period (From April 2026)
Recovery Breakdown
Where the ₹3,90,022.69 was recovered from
KwickMetrics audited all eligible FBA event types across Haven Loom's full account history. Five categories yielded active reimbursement claims, with Return Lost dominating at 88.68% of the total recovered — a pattern commonly seen in high-volume FBA accounts on the India marketplace.
Return Lost
₹3,45,879.69
Replacement Lost
₹18,048.26
Inventory Lost
₹11,261.64
Inventory Destroyed
₹904.52
Inventory Damaged
₹99.32
Total Recovered (4 months)
₹3,90,022.69
Recovery momentum builds as historical backlog clears
Month 1 surfaces recent FBA inventory losses. From Month 2 onward, KwickMetrics begins recovering the multi-year backlog — where the real volume sits. For most accounts, months 2–5 deliver the highest recovery numbers. Haven Loom's 4-month total of ₹3,90,022.69 reflects this trajectory — and the pipeline continues to grow as deeper account history is uncovered.
Profit Impact
What ₹3,90,022.69 in reimbursements actually means
For every ₹100 in revenue, Haven Loom retains ₹35 as profit — a healthy 35% margin in a competitive marketplace. Of that earned profit, 7% came directly from reimbursements recovered through KwickMetrics. That's money already spent, written off as loss, and silently recovered — with zero additional sales effort.
1 in every 14 rupees of profit Haven Loom earned was a reimbursement recovery. For a brand operating on a 35% margin, that is a meaningful contribution — achieved with zero additional inventory, no new ad spend, and no extra sales effort whatsoever.
In Their Words
We highly recommend KwickMetrics to sellers looking to maximize their reimbursement recovery and improve account management. Their team thoroughly reviewed our FBA account, identified reimbursement opportunities across multiple claim types — including return losses, replacement losses, and inventory discrepancies — and handled the entire process efficiently. Through their efforts, we successfully recovered ₹3,90,022.69 in reimbursements that might have otherwise gone completely unnoticed. The live Case Tracker gave us full transparency into every step of the process.
HL
Founder, Haven Loom
Amazon India FBA Seller · Haven Loom
Before vs After
Why Haven Loom Was Leaving Money With Amazon
Before KwickMetrics, reimbursement tracking at Haven Loom was either manual and incomplete, or simply not happening at all. Either way, Amazon keeps unclaimed funds by default. Here is exactly what that gap looked like — and how it was closed in 4 months.
Time-Consuming Manual Case Creation
Filing each reimbursement claim manually requires cross-referencing FBA shipment reports, reconciliation reports, and Seller Central case logs one by one. With ₹3,90,022.69 worth of eligible claims, the manual workload would have consumed weeks of focused effort — time Haven Loom needed for operations and growth.
Amazon's 18-Month Filing Window Silently Closing
Amazon only allows reimbursement claims within 18 months of an eligible event. Without a system actively tracking this, valid claims expire silently — with no alert, no reminder, and no recourse once the window closes. Haven Loom's Return Lost backlog alone was ₹3,45,879.69 that could have been permanently forfeited.
No Visibility Into Return Processing Gaps
Return Lost and Replacement Lost together account for over 93% of Haven Loom's total recovery. These discrepancies arise when returned items are not restocked or credited correctly — a systemic FBA issue that Amazon does not proactively flag, making it invisible without dedicated auditing.
Missing Cases and Follow-Ups
Even when claims are filed manually, tracking case status requires repeated logins to Seller Central. Cases without timely follow-up are frequently closed by Amazon without resolution — and reopening them is a separate, time-consuming process with no guaranteed outcome.
ToS Compliance Risk on Every Claim
Amazon's reimbursement policies are detailed and regularly updated. Incorrectly formatted or poorly evidenced claims — even for fully legitimate cases — can be rejected or flagged. Without expertise in Amazon India's case filing requirements, every manual attempt carries a real compliance and account risk.
Revenue Leakage Across Five Categories
Haven Loom had five concurrent sources of FBA revenue leakage — Return Lost, Replacement Lost, Inventory Lost, Inventory Destroyed, and Inventory Damaged. Each required a separate audit and filing approach. Without a unified system, even identifying all five streams simultaneously was practically impossible.
Manual Process (Before KwickMetrics)
📋
Manual Case Creation
⏳
Over Time-Consuming Process
❌
Missing Cases & Follow-Ups
📉
Low Reimbursement Recovery
Result: Eligible reimbursements permanently forfeited — Amazon retains unclaimed funds once the 18-month filing window closes.
VS
With KwickMetrics (How Haven Loom Recovered ₹3,90,022.69)
🔗
Connect Your Account
🔍
Review What You're Owed
📂
Initiate the Claim Process
📊
Monitor Your Recovery
💰
Receive Your Reimbursement
Result: Haven Loom recovered ₹3,90,022.69 across 5 active claim categories fully managed, zero manual effort from the Haven Loom team.
Coverage
All 9 Reimbursement Categories Audited
KwickMetrics audits across every FBA reimbursement event type — not just the obvious ones. Five categories yielded active recoveries for Haven Loom's account; the remaining four are continuously monitored for new eligible claims as inventory moves.
Return Lost
₹3,45,879.69 recovered
Replacement Lost
₹18,048.26 recovered
Inventory Lost
₹11,261.64 recovered
Inventory Destroyed
₹904.52 recovered
Inventory Damaged
₹99.32 recovered
Carrier Damaged
Under monitoring
Incorrect Refund
Under monitoring
Missing Shipment
Under monitoring
Weight & Dimension
Under monitoring
🔎 Categories marked as Under monitoring were fully audited — no eligible claims were found in this period. They remain on continuous watch as new FBA events occur. All 5 categories with active recoveries are highlighted in green.
Fit Check
Could your account have a similar recovery?
Haven Loom recovered ₹3,90,022.69 in 4 months. The profile that makes this possible is consistent across FBA accounts — check how closely yours matches.
You sell on Amazon FBA (India, US, UK or other marketplaces)
You've been shipping FBA inventory for 6+ months
You haven't been systematically filing reimbursement claims
You'd rather focus on growing your brand than chasing Amazon cases
You have regular monthly FBA inbound shipments
You want a zero-risk, performance-only recovery model
💡 Haven Loom's experience: The founder connected their account without knowing exactly how much was recoverable. KwickMetrics surfaced ₹3,90,022.69 in eligible claims across 5 categories — amounts that would have permanently expired if left unfiled. The fastest wins come from accounts with the longest FBA histories. If there's nothing to recover, you owe nothing.
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Already on Amazon FBA for 12+ months? You likely have unclaimed reimbursements sitting with Amazon right now.