Amazon Reimbursement Services
Recover lost revenue effortlessly with our Amazon FBA reimbursement service
KwickMetrics helps Amazon sellers and agencies identify eligible reimbursement opportunities, review claim cases, and simplify the reimbursement tracking process.
Pay based on successful recovery
$65M Reimbursed amount recovered
No Credit Card Required
Expert-guided support
Pay based on successful recovery
$65M Reimbursed amount recovered
No Credit Card Required
Expert - Guided Support
Setup Process
How our Reimbursement Flow Works
Categories
What We Recover
All claims from your account have been reviewed under the four categories listed below.
| Category | Reimbursement Types Covered |
|---|---|
| Inventory Issues | Lost, Damaged, and Destroyed |
| Customer Return Issues | Return Lost, Replacement Lost, Carrier Damaged, Incorrect Refund |
| Shipment Errors | Missing Shipment, Excess Shipment |
| FBA Fees and Overages | Weight and Dimension Fees, Over Charged Referral Fees |
Your dashboard always shows three amounts: Unclaimed (eligible reimbursements not filed yet), Claimed (successfully recovered), and Lost (claims missed after the deadline). We also help prioritize and file urgent claims before they expire, ensuring you recover the maximum possible amount from your Amazon account.
What Benefits You Get
Risk‑Free Start
No upfront cost — pay only after results.
Increase Profit Without More Sales
Boost margins without ads, inventory, or extra effort.
Save Hours Every Month. No Effort Required
No manual audits, tracking, or support follow-ups.
Never Miss a Claim Again
Timely audits ensure opportunities don’t expire.
Recover Money You’re Missing
Find and claim funds Amazon already owes you.
Agency Ready
Manage multiple seller accounts in one place.
Trusted by Amazon Sellers and Agencies
Comparison
KwickMetrics vs. Other FBA Reimbursement Services
| Feature | ✦ Recommended KwickMetrics | DIY Tools | Other Managed Services |
|---|---|---|---|
| Service model | Fully managed — we file all claims | Self-service | Often semi-managed |
| Commission | 15 to 25% on recovered funds only | Monthly subscription | Often 20–25% |
| Upfront cost | None | Subscription fee | Often setup fee |
| Categories covered | All 4 | Usually inventory only | Varies |
| Case Tracker | Full visibility | Usually none | Limited |
| Deadline monitoring | Yes — "Expires In" filter | Manual | Varies |
| P&L integration | Yes | No | No |
| Free account audit | Yes | No | Sometimes |
| No recovery, no fee | ✓ | ✗ | Depends |
Most tools show you the data and leave the filing to you. KwickMetrics files every claim, tracks every case, and charges nothing unless we recover.
Why Sellers and Agencies Choose KwickMetrics
Competitive Commission Structure
Pay 15–25% only on recovered funds. No upfront fees.
Expert Reimbursement Support
Get support from a team familiar with Amazon reimbursement workflows.
Multiple Case Coverage
Track reimbursement opportunities across inventory issues, return discrepancies, shipment mismatches, and fee-related cases.
Full Case Visibility
Track every claim and its status in one place.
Works as a Standalone Service
No subscription needed — just connect and start.
Outcomes
What Success Looks Like
More margin, same effort
Recovered revenue goes directly to your bottom line.
Zero Financial Risk
No recovery, no fee.
Full Visibility
Track every claim and status in one place.
Get Started With a Free Reimbursement Audit
Find out whether your Amazon account has eligible reimbursement opportunities without upfront audit costs.
Get Your Questions Answered (FAQ)
Connect your Amazon account, review your Unclaimed Amount in the Reimbursement dashboard, and click "How to Claim" to initiate the service. Our team contacts you, reviews your account, and begins filing.
Inventory reimbursements include lost, damaged, and destroyed inventory claims. Customer return reimbursements cover return lost, replacement lost, carrier damaged, and incorrect refund cases. Shipment error reimbursements include missing shipments and excess shipments. FBA fees and overage reimbursements cover weight and dimension fee errors along with overcharged referral fees.
15 – 25% of recovered funds only. You pay nothing if nothing is recovered. No upfront fee, no subscription charge for this service. Commission is calculated on the amounts Amazon actually reimburses.
Unclaimed: amounts eligible for recovery that haven't been filed yet. Claimed: funds successfully recovered. Lost: amounts where the claim window has expired and recovery is no longer possible. Monitoring Unclaimed amounts and filing before deadlines is how we maximise your recovery.
Amazon sets a deadline for each reimbursement type. Once that deadline passes, the eligible amount moves to Lost and cannot be recovered — regardless of whether the original issue was real. We use the "Expires In" filter to prioritise claims before their windows close.
Once claims are filed, you can monitor every case in Case Tracker with status (Open, Partially Reimbursed, Fully Reimbursed, Closed, Not Eligible), financial value, and historical outcomes. You see everything we're working on for your account.
In some cases, yes. Amazon may require brand or company documentation to support a claim. Our team will request what's needed and guide you through it. Providing documents promptly avoids processing delays.
Yes. KwickMetrics also offers Walmart Reimbursement. Note: Walmart reimbursement support currently applies to US-based Walmart accounts only.
Reimbursement data syncs on a schedule. The dashboard shows "Last synced at" and "Next sync at" timestamps so you always know how current the data is. Sync timing does not affect claim deadlines those are governed by Amazon's policy windows, not our sync schedule.
Money Amazon owes you the seller due to an operational error: lost FBA inventory, damaged returns, mishandled shipments, or overcharged fees. Unlike customer refunds (which Amazon handles automatically), reimbursements must be actively identified and claimed within a defined window. Amazon does not notify you when you're owed money.
You'd need to audit FBA data in Seller Central, identify qualifying events, open a case per item with the correct documentation, and follow up all before each claim window closes. It's time-consuming and easy to miss. With KwickMetrics, you connect your account and our team manages the entire process on your behalf.
A refund goes to the customer and is handled by Amazon automatically. A reimbursement goes to you when Amazon makes an error and it's never automatic. You must find the discrepancy and file before the deadline, or it's gone permanently.
The service is suitable for Amazon sellers, brands, and agencies seeking better reimbursement visibility and reduced manual tracking effort.
Yes. Reimbursement support is handled according to Amazon’s reimbursement guidelines and eligible claim categories.
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