Customer Success Story
Recovering ₹3.82L in Hidden FBA Losses in Just 6 Weeks
The Story Behind the Brand
Praveen Traders, an India-based Amazon FBA seller, has built a strong presence on Amazon by offering quality products and delivering a seamless customer experience. As the business scaled, managing inventory accuracy, reimbursements, and operational efficiency became increasingly important to maintaining profitability.
Challenges Faced Before Using KwickMetrics
Like most FBA sellers, Praveen Kumar lacked a systematic process to track these discrepancies. Manual reconciliation across months of transactions was impractical, and the limited claims filed had a success rate of only around 40%.
Over time, these unnoticed losses compounded, quietly eroding profit margins that should have contributed to business growth.
Impact of KwickMetrics
KwickMetrics conducted a comprehensive 18-month audit of Praveen Traders’ FBA account. The audit identified discrepancies across lost inventory, unreimbursed returns, damaged goods, and misplaced stock.
All eligible claims were automatically filed and managed end-to-end by KwickMetrics’ reimbursement team, including follow-ups with Amazon. This eliminated the need for any manual intervention from Praveen’s team.
Within just 6 weeks, Rs. 3,82,450 in previously unrecovered funds was successfully recovered — revenue that would have otherwise been permanently lost.
Recovery Breakdown
| Discrepancy Type | Amount Recovered |
|---|---|
| Lost / missing inventory | Rs. 1,45,000 |
| Unreimbursed customer returns | Rs. 92,000 |
| Damaged stock | Rs. 78,000 |
| Misplaced inventory | Rs. 66,000 |
| Total Recovered | Rs. 3,82,450 |
After Using KwickMetrics
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Achieved an 85%+ claim success rate through automated detection and expert-managed recovery.
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Eliminated manual reconciliation work, reducing effort from 60+ hours to near zero.
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Gained full visibility into revenue leakage with a detailed, category-wise breakdown.
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Identified and addressed profit-impacting issues proactively.
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Improved overall profitability with an estimated +8% uplift.
Before Using KwickMetrics
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Claim success rates remained low at around ~40%, limiting recovery potential.
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Reconciliation was time-consuming and error-prone, often taking over 60+ hours of manual effort.
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No clear visibility into where revenue leakage was happening.
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Losses remained untracked, directly impacting profitability without clear insight.
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Relied heavily on manual spreadsheets to track financial performance and FBA transactions.
Key Results
Customer Testimonial
Final Thoughts
KwickMetrics turns overlooked FBA reimbursements into recovered revenue — automatically, for sellers of every size.